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Customer Experience Leadership Value shows you how to prove CX value + boost morale, margin, revenue

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What you get

Midweek: free ClearAction newsletter with advanced ideas and links to my newest articles, videos, documents, services, courses, events, invitations to elite opportunities, and sneak peeks of upcoming how-to templates. It comes midweek, to discuss with your peers.

Weekends: free mini-masterclass from the top paragraphs of my template newsletter. It comes on the weekend, to let it soak in before Monday.

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You can upgrade to see the mini-masterclass explainer graphic, how-to-steps, sample filled-in table, and doc/xls template: only $15 for 4-5 templates per month. That’s crazy affordable (less than $4 each!), to allow everyone in the world to gain this wisdom!

CX Metrics & ROI is included in every topic series.
Additional series available:

Employee Experience
Partner Experience
CX Leaders
Chief Officers & Boards

 Lifecycle (Acquire + Retain)
 Silos & Collaboration
 Template Bundles
 Mastermind Sessions

I’m Lynn Hunsaker, top CustomerThink author and founder of ClearAction Continuum.

Customer experience and marketing professionals in more than 50 countries boost their performance via ClearAction’s e-consulting.

Company-wide customer experience maturity soared for two global manufacturers across 14 years in my roles as Voice of Customer Manager in Strategic Planning, Marketing Director, and Head of Corporate Quality.

I spoke at the 2nd Annual Customer Satisfaction & Quality Conference in 1992, and I was the first person in the world to benchmark global B2B CX practices. My online CCXP course was first to receive CXPA’s stamp of approval.

I’ve taught 25 university courses and served on the CXPA Board of Directors, and as President of Silicon Valley AMA and Bay Area APT. Certified MBTI Practitioner, ASQ Certified Quality Manager, AMA Professional Certified Marketer, Vanderbilt MBA, and certificates in market research statistics, change management, and more.

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