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Customer Experience Leadership Value shows you how to prove CX value + boost morale, margin, revenue

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Midweek: you’re subscribed to my ClearAction newsletter with advanced ideas and links to my newest articles, videos, documents, services, courses, events, invitations to elite opportunities, and sneak peeks of upcoming how-to templates. It comes midweek, to discuss with your peers.

Weekends: you’re subscribed to the top paragraphs of my template newsletter. It comes on the weekend, to let it soak in before Monday.

You can upgrade to see the explainer graphic, how-to-steps, sample filled-in table, and doc/xls template for $15 for 4-5 templates per month. That’s crazy affordable, to allow everyone in the world to gain this wisdom: just a couple dollars per template!

CX Metrics & ROI is included in every topic series.
Additional series available:

âś… Employee Experience
âś… Partner Experience
âś… CX Leaders
âś… Chief Officers & Boards

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I’m Lynn Hunsaker, top CustomerThink author and founder of ClearAction Continuum.

Customer experience and marketing professionals in more than 50 countries boost their performance via ClearAction’s e-consulting.

Company-wide customer experience maturity soared for two global manufacturers across 14 years in my roles as Voice of Customer Manager in Strategic Planning, Marketing Director, and Head of Corporate Quality.

I spoke at the 2nd Annual Customer Satisfaction & Quality Conference in 1992, and I was the first person in the world to benchmark global B2B CX practices. My online CCXP course was first to receive CXPA’s stamp of approval.

I’ve taught 25 university courses and served on the CXPA Board of Directors, and as President of Silicon Valley AMA and Bay Area APT. Certified MBTI Practitioner, ASQ Certified Quality Manager, AMA Professional Certified Marketer, Vanderbilt MBA, and certificates in market research statistics, change management, and more.

Your subscription taps into all this!***

Thanks for joining!

All the best,
Lynn

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